Peer Mediation

 Peer Mediation Programs benefit students and their schools

Benefits to Students
Peer mediation programs are highly successful in teaching student mediators the skills, attitudes and processes of peaceful and respectful conflict resolution, skills they use in all areas of their lives. 

Learn conflict management skills.  Students who learn conflict management skills become problem-solvers and valued employees.

  • Adopt solutions.  Student mediators report adopting more interest-based and collaborative solutions than before mediation training.

  • Use skills into the future.  Mediators also report taking these skills into other situations like college, family, work, and community.

  • Develop empathy.  Disputants, students with the disagreement, benefit as well in developing empathy, a sense of belonging, the ability to see another perspective, lower conflict rates, and high satisfaction with the process.

  • Maintain relationships.  Disputants learn they can maintain relationships even after a dispute and can use mediation skills on their own in other situations.

  • Leadership roles.  Mediators develop leadership skills for personal and professional growth.

  • Lead by example.  All students involved set the example for others by choosing mediation as the first option to settling a disagreement.



Benefits to Schools

Academic benefits of Peer Mediation have been quantified and provide clear indications that both schools and students benefit in their academic and social/emotional development.


  • Positive impact on academic learning.  Shown especially in language arts and social emotional learning (SEL) by learning vocabulary, writing, empathy, inclusion, and perspective-building.

  • Reduced suspensions and discipline referrals.  In the year before implementation of PMP at a Los Angeles area high school: 24 suspensions; year after implementation: 5 suspensions and 87 successful mediations. 

  • School savings.  Not only are suspensions reduced, but for each day a student in the LA Unified School District is suspended, the school loses funding. Keeping students in schools benefits the school and the student.

  • Increased sense of safety.  Decreased bullying and having a way to address conflict respectfully increased the students’ sense of safety and belonging. 

  • Reduced absences.  That sense of belonging and commitment to school and other students reduced unexcused absences by 16.2% in one program implemented in 7 low-income local schools.



Additional Benefits

Extended Benefits and Rewards of Peer Mediation Programs











  • Increased active listening and teamwork skills.  Self-reports from students show that the training increased their active listening and teamwork skills, made them less judgmental, and improved relationships at home.

  • Increased social skills at work. Conflict management has been identified as a core competency for managers at all levels by training students in developing social skills and increased emotional management or Emotional Intelligence.